Refund Policy
Last updated: August 15, 2026
This Refund Policy applies to JobIntaker Pro subscriptions purchased on jobintaker.com, operated by Into Idea Canada Startup Hub Inc.
1. Free Trial
New subscribers get a 7-day free trial of JobIntaker Pro. You won’t be charged during the trial. If you don’t want to continue, cancel anytime before the trial ends from your Account settings — you will not be billed.
The free trial is available once per customer.
2. Subscription Billing
After your free trial ends (or immediately, if you’re not eligible for a trial), your subscription renews automatically at $9.99/month until you cancel. Charges are processed by Square using the payment method on file.
3. Refunds
Because JobIntaker Pro is a digital subscription service that grants immediate access to premium AI features (unlimited resume re-tailoring, re-analysis, and more), charges are generally non-refundable once a billing period has started.
That said, we want this to be fair. If you believe you were charged in error, or have an exceptional circumstance, contact us at [email protected] within 7 days of the charge and we’ll review your request on a case-by-case basis.
4. Cancelling Your Subscription
You can cancel anytime from Account → Subscription. Cancelling:
- Stops all future billing
- Keeps your Premium access active until the end of your current paid period
- Does not refund the current billing period
Your account and career profile data are retained after cancellation — you simply revert to the Free plan and keep your existing resumes and tailored versions.
5. Failed or Declined Payments
If a renewal payment fails, we’ll notify you by email and attempt to process the payment again per our standard retry schedule. If payment continues to fail, your subscription will be marked as on-hold and Premium features will be paused until payment is resolved.
6. Questions
If you have questions about a charge or this policy, reach out to: