# Refund Policy

- Link: https://jobintaker.com/refund-policy/
- Published: 2026-08-15T23:02:51-04:00
- Author: rzajiadmin

# Refund Policy

**Last updated: August 15, 2026**

This Refund Policy applies to JobIntaker Pro subscriptions purchased on jobintaker.
com, operated by Into Idea Canada Startup Hub Inc.

### 1. Free Trial

New subscribers get a **7-day free trial** of JobIntaker Pro. You won’t be charged
during the trial. If you don’t want to continue, cancel anytime before the trial
ends from your Account settings — you will not be billed.

The free trial is available **once per customer**.

### 2. Subscription Billing

After your free trial ends (or immediately, if you’re not eligible for a trial),
your subscription renews automatically at **$9.99/month** until you cancel. Charges
are processed by Square using the payment method on file.

### 3. Refunds

Because JobIntaker Pro is a digital subscription service that grants immediate access
to premium AI features (unlimited resume re-tailoring, re-analysis, and more), **
charges are generally non-refundable** once a billing period has started.

That said, we want this to be fair. If you believe you were charged in error, or
have an exceptional circumstance, contact us at **support@jobintaker.com within 
7 days of the charge** and we’ll review your request on a case-by-case basis.

### 4. Cancelling Your Subscription

You can cancel anytime from **Account → Subscription**. Cancelling:

 * Stops all future billing
 * Keeps your Premium access active until the end of your current paid period
 * Does **not** refund the current billing period

Your account and career profile data are retained after cancellation — you simply
revert to the Free plan and keep your existing resumes and tailored versions.

### 5. Failed or Declined Payments

If a renewal payment fails, we’ll notify you by email and attempt to process the
payment again per our standard retry schedule. If payment continues to fail, your
subscription will be marked as on-hold and Premium features will be paused until
payment is resolved.

### 6. Questions

If you have questions about a charge or this policy, reach out to:

**support@jobintaker.com**